Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Location adjoining to the mall, safety and convenience as a family traveller. Special thanks to all the reception team who gave us their impeccable assistance and support, especially Ms Angitta. Kudos to the kitchen team who are always running around & replenishing shortages of food & utensils supplies and guests we’re getting frustrated. Also to the housekeepers & security who attended to our concerns immediately. A pleasant stay indeed and surrounded by friendly staff.

The location of the hotel is excellent , very convenient and attached to mall where we can find plenty of restaurants The lobby set up is bit awkward it was located on the 10th floor and make it bit difficult to move luggages especially we have big luggages. Other than that pleasent stay

Hotel was cheap, and the staff was super friendly. Location was great, with a mall attached, and has many things to be done near the area. Nearby has a great places to look around as well, with many things to do.

The staff, facilities and location. Those manning the reception counter were superbly helpful. The housekeepers were prompt and the waitresses were polite. The room is comfortable as expected. The location met my purpose... outside the hustle and bustle and congestion Jakarta is known for.

Good location Good service by staff at check-in counter Good size of the room Access door on 1st floor to the mall